Today insurance has become an important part of our life. Awareness about it has also increased a lot. Now people have started insuring things like home and shop along with life and health. This secures the financial future of the family. However, many people complain that insurance companies are reluctant to give insurance claims. Many times they even reject the claim.
Let us know why insurance companies reject claims and what to do to avoid claim rejection. Also, where to complain if the claim is rejected wrongly.
Why Insurance Claim gets rejected
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Shashikant Dahuja, Chief Underwriting Officer of Shriram General Insurance, says that if you have given any wrong information while taking an insurance policy, then there is a possibility of your claim being rejected. Therefore, information like age and health should be filled carefully and it should be cross checked. If you have any health related problem, then that should also be disclosed. Also, the premium of the insurance policy should also be paid on time, so that the policy does not lapse.
What to do to avoid claim rejection
Many people are careless while buying an insurance policy. Dahuja says that before buying a policy, you should evaluate what you need to protect. Be it your health, home, car or business, so that you can ensure that you get the right coverage. Many times people leave out important coverage in pursuit of a cheaper policy, which causes them loss later. You should also compare the policy and claim settlement while taking an insurance claim.
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What to do if the insurance claim is rejected
Getting an insurance claim rejected is obviously very disappointing. Now some steps can be taken in this situation. Dahuja of Shriram General Insurance says that first of all the rejection letter of the insurance company should be read carefully. If the claim is rejected due to any missing or incomplete information, then you can correct it and submit the claim again. On the other hand, if the claim is rejected for any wrong reason, then you should contact the insurance company. If the company does not listen to you, then you can also appeal against it to the insurance regulator - Insurance Regulatory and Development Authority of India (IRDAI) with all the evidence.
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Kaif Ansari