Image Source: Instagram
Why Instagram down?: Since yesterday, the night of March 10th, millions of users of the social media giant Instagram have been experiencing significant headaches. A sudden technical outage caused significant problems viewing their feeds and sending messages worldwide.
Thousands of users reported issues with direct messaging (DM) on Instagram. Many reported being unable to send or receive messages. According to the outage tracking website Downdetector, over 10,000 users reported glitches with the app. Let's explore every detail related to this outage.
1. Instagram DMs Not Working: Why Users Are Facing Message Delivery Issues
Image Source: Instagram
Since around 11:30 pm last night, Instagram's features stopped working. The direct message (DM) section was most affected. Users complained that:
- Chat windows were opening, but new messages were not being delivered.
- Many people were seeing error messages like "Failed to load message."
- Old chats were also taking a long time to load.
2. Thousands of Complaints Logged on Downdetector
Image Source: Instagram
According to data from the outage tracking website DownDetector, more than 10,000 reports were filed overnight. The breakdown of complaints was as follows:
- 74% of complaints: were related to the Instagram app not working.
- 18% of complaints: were related to server connection issues.
- 4% of complaints: were related to the feed and timeline not refreshing.
3. In which cities and countries is Instagram down?
Image Source: Instagram
Although this was a global issue, reports indicate that major US cities were most affected. The main cities affected were:
- Los Angeles and New York
- Chicago and Atlanta
- Phoenix and Boston
Users in other countries, including India, continued to experience this issue late into the night.
4. #InstagramDown Trends on X: How Users Reacted to the Outage
As soon as Instagram went down, users flocked to X (Twitter), sharing memes and expressing their concerns with the hashtag #InstagramDown. This situation was critical for many, as they use Instagram for business communication and to interact with clients.
5. What did Meta say?
Surprisingly, despite the large number of complaints, Meta's official 'Service Status' page did not report any serious outages. At the time of writing, the company had not issued an official statement regarding the cause of the outage.
6. Why was Instagram down?
Image Source: Instagram
Tech experts believe that there could be several technical reasons behind the downing of such large apps:
- Server overload: Server crash due to excessive traffic at the same time.
- Backend update: A coding error while adding a new feature to the app.
- Cloud infrastructure: A malfunction in data centers or cloud services.
- Routing problem: A problem with the network that routes internet traffic.
How to Fix Instagram Not Working Issues?
Image Source: Instagram
- Update the app: Immediately go to the Play Store or App Store to check if a new update is available.
- Force Stop: In your phone's settings, Go ahead and close the app completely and then reopen it.
- Check your browser: If the app isn't working, try opening instagram.com in your Chrome or Safari browser.
- Clear the cache: Android users can go to the app's settings and click 'Clear Cache'.
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