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If you are a BGMI (Battlegrounds Mobile India) player dealing with account bans, login issues, or UC purchase failures, you might instinctively look for a customer care phone number. However, it’s important to know the correct way to reach official BGMI support to avoid scams.
BGMI Customer Care Number – What You Need to Know
BGMI does not have a customer care phone number. Any number you see online claiming to be BGMI support is probably a scam.
Scammers may try to steal your account by asking for:
- OTPs (One-Time Passwords)
- UPI PIN or payment details
- Access to your phone
- Your BGMI login ID and password
Remember: Krafton will never ask for your password or payment details over the phone.
How to Contact BGMI Officially
Since there is no phone number, you can contact BGMI support only through these official ways:
1. In-Game Support (Fastest Way)
- Open BGMI on your phone.
- Go to the Lobby and tap the Arrow icon (bottom right).
- Tap Settings.
- Go to the Basic tab and tap the Customer Service icon (headset).
- You can now:
- Read FAQs
- Tap Contact Us to chat with the support team or raise a ticket
This links your problem directly to your Game ID, so it’s faster to solve.
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2. Email BGMI Support
If you cannot open the game, email Krafton:
Email: battlegroundsindia_support@krafton.com
Include these details in your email:
- Subject: Describe your issue (e.g., “UC Not Received” or “Account Banned”)
- Player ID (UID): Your numeric ID
- In-Game Name (IGN): Your profile name
- Screenshots or recordings of the problem
- Time of the problem
This helps the support team fix your issue quickly.
Important Tips
- Do not trust any phone numbers claiming to be BGMI support.
- Never share your password, OTP, or payment info.
- Use in-game support or official email only.
Following these steps keeps your account safe and helps solve problems officially.
Also Read: BGIS 2026 The Grind: Week 2 Day 2 – Teams, Schedule & Live Stream Details
